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Hero Plus 和星展銀行同樣致力利用創新的技術來支持中小企業 (SME)。在這多變的數碼環境下，Hero Plus 更是明白中小企在尋找資源及專業科技時面臨的挑戰，所以我們很興奮能與星展銀行聯手，更進一步幫助我們的商戶實現業務目標並促進數碼化轉型！
實時支付：電子直接付款授權及轉數快
在星展銀行的支持下，Hero Plus現已支援電子直接付款授權 (eDDA) 和轉數快 (FPS) 支付功能，為客戶和商戶提供近乎即時、更方便、更安全的電子支付方式。客戶可以更快地完成他們的付款之餘，商戶也可以更快地收到付款，然而維持更好的現金流！
電子直接付款授權和轉數快特別有利於我們的中小企商戶。這些支付方式不僅收取比大多數信用卡更低的交易費用，安全性和驗證功能也十分高，確保每筆交易都受到保護。當您擴展業務並預計更高的交易量時，電子直接付款授權和轉數快對商戶的好處確實不容錯過的。
使用星展銀行商業帳戶有什麼優勢？
Hero Plus 很高興能與被公認為“世界最佳中小企業銀行”的星展銀行推出對我們商戶更吸引的核心功能。從開戶獎賞、為您而設的網上理財和商業方案、到即時資金轉賬和便捷的外匯兌換，星展銀行商業帳戶持有人可享受的優惠眾多。為了更體貼我們的中小企業商戶的需求，當您通過 Hero Plus 開立星展商業帳戶時，您更可享用：
更快捷的支付模式啟用轉數快和電子直接付款授權功能，為您的客戶提供更靈活的支付方式，您也可以更快地收到款項。
T+0結算體驗即時結算，更快收到付款。
低交易費用客戶使用轉數快付款時，您可享低至 1% 的交易費用。
如何開設星展銀行商業帳戶
開設銀行帳戶聽起來很傷腦筋，但開設星展銀行的商業帳戶並不難！在您的 Hero Plus 商戶管理平台內，我們已為您總結了簡單的申請流程，並將引導您完成申請。只需幾個步驟，您就可以完成您的帳戶申請了！
1. 申請星展銀行商業帳戶• 點擊平台中提供的轉介申請鏈結或「立即申請」按鈕
2. 完成申請• 線上填寫申請表並提交所需證明文件
• 輸入我們的推薦人姓名
• 輸入活動代碼
3. 線上驗證您的身份• 輸入手機號碼驗證您的身份
4. 帳戶成功開啟• 最快2天即可享用星展銀行的智能線上銀行服務！
共享數據：商業數據通 (CDI)
什麼是商業數據通？
由香港金融管理局 (HKMA) 發起，商業數據同 (CDI) 是整合和共享不同企業和銀行之間的商業數據的金融基建。作為數據通合作夥伴的星展銀走在這項創新科技的前端，意味著我們在星展銀行開戶的商戶也能成為數據通生態系統的一部分。
它能為我們的中小企商戶做什麼？
雖然這聽起來很複雜，但簡單來說，商家可以通過星展銀行和 Hero Plus 從此數據共享系統內受益：
1. 參考重要數據通過與其他企業共享數據，您或許能對您的業務有更深的見解。分析此數據可以幫助您了解如何簡化業務流程、改善業務運營並做出整體更明智的決策——這些都在共享資源下可以更低的成本進行。
2. 更多新商機在生態系統中，您可能會獲得與其他參與企業合作的機會。不僅有助於您的業務通過合作關係擴展，還可以助您觸及更廣泛的潛在客戶群。
3. 改善現金流，更容易獲得貸款準確了解您企業的財務業績以及如何簡化運營都可以幫助您降低成本並改善現金流，還將有助提升您對貸方和潛在投資者的可信力和吸引力，增強向您提供貸款的可能性。
我們期待與星展銀行實現我們的共同願景，並與我們的商戶一起前進，助您發展蓬勃的業務。馬上聯繫我們了解適用於您的 Hero Plus 和 DBS 方案！
隨著消費者尋求更多靈活和便利的付款方式，Hero Plus 為您提供更好，更嶄新的支付方式。
支付方式
Hero Plus提供了一種簡單易用的支付方式。客戶可以通過掃描 Hero Plus 的二維碼或商家提供的一次性支付鏈結進行支付。無論您選擇哪種方式進行支付，都可以根據自己的需要選擇全額或分為2、3或4期支付，而且沒有任何隱藏或交易費用。
全額支付
二維碼1. 使用手機相機或 Hero Plus 的應用程式相機掃描二維碼（在應用程式主頁底部點擊「掃描」）。
2. 輸入支付金額（以港幣計算）。
3. 輸入您的信用卡/扣帳卡信息以進行此次付款。
4. 確認您的付款，完成！收到 Hero Plus 的短信通知您的付款已完成後，您可以從確認頁面下載收據。
支付鏈結1. 打開商家發送的支付鏈接。
2. 查看商店名稱、產品描述和付款金額後，選擇「單次付款」。
3. 輸入您的信用卡/扣帳卡信息以進行此次付款。
4. 確認您的付款，完成！收到 Hero Plus 的短信通知您的付款已完成後，您可以從確認頁面下載收據。
分期支付
下載 Hero Plus 移動應用程序
在您的手機內下載 Hero Plus 的應用程式。為了方便您，註冊或登錄 Hero Plus 應用程式只需要您的手機號碼以獲取一次性驗證碼。驗證後，選擇您想使用的信用卡或扣帳卡設置帳戶。
二維碼1. 如果選擇分期付款，您必須使用 Hero Plus 的應用程式掃描二維碼（在應用程式主頁底部點擊「掃描」）。您也可以使用以下的方法進行：
1a. 以手機截取二維碼的屏幕截圖。打開您的 Hero Plus 應用程式並導入圖像。
1b. 如果您使用電腦打開鏈結，請在手機上的網瀏覽器登入您的 Hero Plus 帳戶。
1c. 用電腦打開鏈結並在屏幕上顯示二維碼，然後使用您手機的 Hero Plus 應用程式進行掃描。
2. 掃描後，輸入支付金額並選擇「分期支付」選項，並可選擇分為2、3或4期付款。
3. 選擇與您的帳戶內的信用卡/扣帳卡或添加新的付款方式。
4.查看及確認分期付款計劃即可！收到 Hero Plus 的短信通知您第一筆付款已完成後，您可以從確認頁面下載收據。
支付鏈結1. 打開商家發送的支付鏈結。
2. 您將被引導到一個有二維碼的頁面。選擇分期付款的話，您必須使用Hero Plus應用程式掃描二維碼。
3. 掃描後，輸入支付金額並選擇「分期支付」選項，並可選擇分為2、3或4期付款。
4. 選擇與您的帳戶內的信用卡/扣帳卡或添加新的付款方式。
5. 查看及確認分期付款計劃即可！收到 Hero Plus 的短信通知您第一筆付款已完成後，您可以從確認頁面下載收據。
我們十分期待您一起享用這支付及購物的新體驗。有問題嗎？請聯繫我們的客戶服務部：cs@heroplusgroup.com!
瀏覽一個新平台可能會讓人不知所措，但您能想像使用它來管理業務嗎？
只需 4 個步驟，您就可以輕鬆高效地開始使用 Hero Plus 的聊天功能向您的客戶發送收付款鏈結了！
1. 註冊及設置
點擊 Hero Plus 網站上方「商戶加盟」，然後選擇「商戶管理」。只需輸入傳送到您電話號碼的驗證碼就能註冊或登錄，十分方便。
驗證後便可設置商家簡介讓我們更了解您的業務，填寫有關您的公司、商店、銀行帳戶、聯繫方法等資料。您商店的簡介亦會顯示於 Hero Plus 的網站，讓消費者了解您的業務。
登入後，您可以從「報告概覽」，自定任何時間範圍，或更深入地了解所有或任何特定分店的「交易記錄」。
觀看教學影片：https://www.youtube.com/watch?v=FjrEQ86m3Es
2. 如何觀看交易及付款紀錄
登錄後，您將在「報告概覽」下看到您的業務交易內容，而您可自行定製觀看任何時間範圍的交易資訊。在右上角選擇您想要的時間範圍後，點擊「確定」就可以看到銷售總額、淨銷售額、成功付款次數、以及最新交易的日期、商店和金額。您還會找到條形圖和折線圖，以幫助您可視化設定時間範圍內的交易趨勢。如需下載報告，只需點擊「下載報告」按鈕便可。
作為商家，我們可以想像到您特別希望能夠查看具體的交易記錄。那麼讓我們跟您更深入了解一下吧！
在「交易記錄」下方，選擇「所有商店」或任何特定商店的就能查看更仔細的交易記錄。設置您要查看記錄的時間範圍，然後單擊「確定」。除了總銷售額和淨銷售額以及成功付款次數外，您還將具體看到每筆交易的編號、日期、商店、客戶的聯繫信息、付款方式、金額/淨額，甚至退款狀態。要查看各種全額和分期付款方式的交易率，請點擊「付款方式」旁邊的資訊圖標。
您和您的客戶開始使用 Hero Plus後，您可以隨時前往目錄中的「支付記錄」查看每筆交易的日期、預計結算日期（T+7）、淨金額和支付狀態，有助商戶輕鬆管理商店的現金流及交易數據。
觀看教學影片：https://www.youtube.com/watch?v=ED7iqnCdeV0
3. 更新帳戶內容
Hero Plus 的商戶管理平台方便您隨時查看和編輯您的帳戶信息。登錄後，您將在頁面左側看到目錄。
在目錄底部，您可於「帳戶」一欄編輯或更改商戶簡介、商店資料、帳單等內容。您甚至可以添加成員以幫助管理此平台，同時檢視及升級訂閱計劃，享用更多功能。
4. 設置收付款鏈結
無需使用任何複雜的技術，只需幾分鐘，您就可以透過 Hero Plus 設置收付款鏈結並發送給您的客戶，隨時隨地輕易收款。
在目錄上，點擊「收付款鏈結」，然後按「+ 建立」設置收付款鏈結。當右側出現「建立收付款連結」畫面，選擇商店，填寫商品簡介並上傳產品照片，然後以港元輸入產品總金額。完成後，您將在頁面頂部看到最新建立的收付款鏈結，並隨時複製鏈結發送給客戶。
不論客戶透過鏈結全額或分期付款，您都隨時可以從「過往連結記錄」一欄查看所有發送過的收付款鏈結及收款狀態。
使用收付款連結有什麼好處？
讓客戶能夠簡單的在線支付和享受輕鬆的購買過程？一次性支付鏈結就正正能夠滿足這個購物新體驗。與傳統發票相比，使用鏈結收付款是個更高效的付款方式，更能容易跟進客戶付款的狀態。這個方便快捷的收款方法節省商戶與客戶的時間之餘，也可吸引客戶消費，更可提高客戶多次惠顧的可能性噢！
觀看教學影片：https://www.youtube.com/watch?v=ITYLusj2mrM
5. 如何連接通訊頻道
Hero Plus 的聊天功能可以將您的帳戶連接到各種通訊頻道（Instagram、Facebook、和WhatsApp），讓您快捷地向客戶發送付款鏈結。與傳統的在線支付方式不同，支付鏈結連同平台內的聊天功能是使收款更加直接和促進與客戶互動的組合。
當在平台中設置通訊頻道時，到目錄上的「通訊頻道」選擇您想使用的通訊頻道，然後按「連接」。只需幾個步驟您就能利用聊天功能與您的客戶互動。
WhatsApp 帳戶大不同
WhatsApp 固然是個人和日常使用的通訊程式中最受歡迎之一，但您知道有 WhatsApp Business 和 WhatsApp Business API 供商業使用嗎？
WhatsApp Business
• 商店概覽包含地址、商店及服務簡介、電子郵件和網站信息等業務資料
• 通過產品目錄展示商店產品和服務
• 使用快速回復來保存和重複使用經常發送的答覆以回答客戶的常見問題
• 有標籤聯絡人及對話的功能以便於檢索
• 自動設置離開」信息
• 有限的自動功能
WhatsApp Business API
• 適合通訊信息量大的企業
• 在您的業務聯絡名稱旁邊顯示 WhatsApp 認可的綠色徽章，以顯示認可性和知名度
• 商店概覽包含地址、商店及服務簡介、電子郵件和網站信息等業務資料
• 高度可定制的模板、會話、自動化回复模式，但模板必須得到 WhatsApp 的批准方可使用
• 將 Business API 與 WhatsApp Business Solution 或 WhatsApp CRM 連接
• 啟動帳戶前需要 WhatsApp 批准
• 可以支持無限數量的用戶和設備
如果您想在多台設備上為您的企業使用 WhatsApp、向無限用戶發送廣播、使用自動化信息發送功能及於信息內發送可點擊按鈕，WhatsApp Business API是最佳的選擇。 Hero Plus 引入了 WhatsApp Business API 服務，可為任何規模和行業的企業優化其營銷策略和客戶服務等需求。如需獲取更多相關資訊，請聯繫您指定的業務開發人員，或發送電郵至merchant@heroplusgroup.com。
想透過 Hero Plus 擴展您的業務嗎？馬上了解更多！
As more consumers are looking for a flexible, transparent, and highly personalized way for paying both online and offline, Hero Plus announces its regional partnership with Checkout.com to offer merchants a “Buy Now, Pay Later” payment option for their consumers at the checkout.
With Checkout.com as a new payments partner, Hero Plus allows its consumers to maximize their personal cash flow for better management of their budget and splitting through 2/3/4 installments with no interest, no hidden fee and no transaction fee repayments. Both Hero Plus and Checkout.com believe that this partnership drives value by helping merchants to reach new customer segments and to help them overcome the difficulties under the aspects of customer conversion, basket size and cart abandonment.
About Hero Plus
Hero Plus is a fast-growing fintech company founded in 2021 that specializes in Buy Now Pay Later payment solution. Hero Plus strives to improve people’s cash flow and to help people in achieving their life goals by reinventing financial services through technology. For more information, please visit https://www.heroplusgroup.com/
As more consumers are looking for a flexible, transparent, and highly personalized way for paying both online and offline, Hero Plus announces its regional partnership with CHAIPort to offer merchants a “Buy Now, Pay Later” payment option for their consumers at the checkout.
With CHAIPort as a new payments partner in Thailand, Hero Plus allows its consumers to maximize their personal cash flow for better management of their budget and splitting through 2/3/4 installments with no interest, no hidden fee and no transaction fee repayments. Both Hero Plus and CHAIPort believe that this partnership drives value by helping merchants to reach new customer segments and to help them overcome the difficulties under the aspects of customer conversion, basket size and cart abandonment.
About Hero Plus
Hero Plus is a fast-growing fintech company founded in 2021 that specializes in digital payment include buy now pay later payment solution. Hero Plus strives to improve people’s cash flow and to help people in achieving their life goals by reinventing financial services through technology. For more information, please visit https://www.heroplusgroup.com
About CHAIPort
ChaiPort empowers digital commerce partners in Asia and helps to accelerate their growth, serving over 2,300 clients to process 100 million transactions annually, ChaiPort provides an unparalleled payments network to engage businesses and consumers in any market in the world – no matter what industry they’re in. ChaiPort’s Fintech-as- a- Service Platform unifies a fragmented payments landscape and streamlines every reconciliation flow with a single API to unlock a seamless and secure end-to-end payment stack that will help businesses achieve higher revenue at a faster rate and at a lower cost. Established in 2019, ChaiPort has since built a multi-market presence in Asia, supporting payments in Indonesia, Singapore, South Korea, Thailand and Vietnam. ChaiPort has secured over US$120 million in funding, and is backed by world-leading investors, such as Hanhwa Investment & Securities, SoftBank Ventures Asia, SK Networks, NYCA, Samsung Next, B Capital Group and other strategic partners. For more information, please visit https://www.chaiport.co/
Buy Now, Pay Later
There has been a long history behind the concept of hire purchase, also known as instalment plan, which may sound more familiar to you. Instalment plan has been one of the major payment methods which allows consumers to make a contract to acquire a product and pay in instalments, but consumers must pay with interest over a period of time. Generally similar to hire purchase, there is another payment method that has become a trend in recent years and went viral in Asia, and that is “Buy Now, Pay Later”(BNPL). As it states in the name, BNPL allows consumers to pay in several instalments at a future date, where financiers will pay the merchants in full upon the purchase, and the consumer will repay the payments over time in equal instalments.
Hero Plus is one of the innovators to introduce the technology of BNPL to the Hong Kong market, and the first local BNPL startup business in Hong Kong. Combining forces with strategic partners, Hero Plus is going to bring a whole new shopping experience to consumers, both online and offline. Hero Plus allows consumers to purchase anything they need immediately, and pay in 2, 3 or 4 instalments as they wish without service fees or interest, providing them a transparent and financially responsible way to expand their spending power.
How Hero Plus Started
The globe has been suffering from the pandemic of Covid-19, not only the environment and public health, finance particularly has been struck and the damages are just as severe. Lockdowns performed by different countries, financial interactions between nations have been cut off and the unemployment rate has risen significantly throughout the globe. In such unstable financial situations, consumption in the retail market is undoubtedly affected in the first place, but soon people are starting to struggle for even simple, fundamental needs in life.
With the technology and financial knowledge of BNPL, Hero Plus believes that BNPL can bring phenomenal changes to the altered lifestyle and situations during the pandemic. Before introducing the method to the retail market, Ronald Lam, the founder and CEO of Hero Plus had his eyes on education first. In such a difficult time, life goes on and education shall not be hindered as it is a once and only experience. Parents in Hong Kong want to equip and give their children the best, by signing them up for tutorials, language, music classes and playgroup courses. The mentioned activities tend to involve more order value as parents always need to pay for months or years of fees at once, and that’s where BNPL can play its role. Hero Plus first collaborated with educational institutions, providing BNPL services for parents. With the loosened financial burden, parents can worry less, and children can explore their interests and personal traits, by joining a bigger variety of classes and courses. Not only the consumers, the merchants could also benefit from easy and simple collaboration procedures, free of installation fee and most importantly growth of business even in such hard times.
Objectives
Hero Plus aims to financially empower users by offering a consumer-friendly digital payments solution, which allows consumers to purchase any products or services immediately and then pay in 2, 3 or 4 instalments without interest or service fees, and, above all, their credit scores will not be harmed. Hero Plus aims to aid consumers and merchants to shake off restrictions of traditional credit card services with the easy-to-use and new-to-Hong-Kong technology, providing another option, or more likely, a new solution.
Benefiting Consumers
It is easy to use the service of Hero Plus. Consumers just need to download the Hero Plus app and get registered, scan the QR code provided by the assigned merchant, enter the amount of purchase and choose to pay in 2, 3 or 4 instalments. Users can bind credit cards to their Hero Plus account, enjoying up to HK$32000 limit, upgradable via Premium plan. Users can also pay for products that are not lower than HK$50 in instalments, as Hero Plus aims to improve consumers’ financial flexibility, helping consumers to get through tough times, and expand their spending power just when they need to.
Benefiting Merchants
We are not focused only on consumers, but the user experience of merchant partners are just as important. Merchants that joined Hero Plus are going to enjoy several and more rights and privileges. Firstly, you don’t have to wait to get paid, merchants can enjoy up-front and in-full payments, meaning merchants will receive full payment up to front within three working days(T+3), with Hero Plus shouldering the credit risks, late payments won’t be a problem for merchants. The service and technology of BNPL motivates consumers to spend more than ever, making products affordable and being possible to take home their favourites right away can definitely boost consumptions. Moreover, with the availability of BNPL, consumers are more likely to make more purchases, reach for higher-priced products, and essentially, spend more. Last but not least, merchants can enjoy a higher retention rate with the convenience thanks to such easy-to-use technology, consumers tend to repeat purchases, especially in electronic, beauty and car rental categories.
Vision
To deliver the best financial product and purchase experience to our precious end users, we are going to select merchant partners by heart and with thoroughness. Hero Plus started by collaborating with educational institutions, and as time passes, Hero Plus now has a massive variety of strategic and merchant partners. From technology, computers, esport related products, digital products to beauty, hobby, recreational center, grocery, pet care and art workshops… The wide range of our merchant partners cover all aspects of the users’ daily lives. Not only collaborating with chained business and brands, but as a startup business ourselves, Hero Plus are more than willing to collaborate with local brands and startups. In fact there are many in the list, and we believe the list will only go longer.
Not only to stimulate consumptions, enhance financial flexibility of consumers or to boost sales and revenues of merchants, Hero Plus also aims to help users with any types and sizes of business, to realize their ambitions. With the financial flexibility provided by BNPL, we believe that we can be a boost to users in the paths to their goals.
Near Future
Hero Plus has decided to face the challenges and join the parade in Southeast Asia by expanding business to Thailand, in June this year.
Stay tuned for the information on our expansion in Thailand. Also don’t miss out on our new product that combines the BNPL payment solution with the concepts of Web3, which will be launching in Q3 this year, make sure you don’t miss a bit!
